If you want a ‘how not to do it’ in crisis communications, then look no further than WORLD’s response to the furore over its Kiwi-made claims. Co-founder Denise L’Estrange-Corbet did a woeful job in fielding criticism that the WORLD clothing label she founded with Francis Hooper has misled consumers about where its clothes are made. […]
Archive | PR
Culture and strategy – you can’t have one without the other
Culture is all well and good. But give me strategy too. That’s the very clear message from Chris Quin, Chief Executive of Foodstuffs North Island, who recently spoke to our clients in Christchurch. Before joining Foodstuffs in 2015, Chris was CEO of Spark Home, Mobile and Business and led the business through the very successful […]
When an apology isn’t an apology
Presidential ‘porkies’ and Olympic ‘obfuscations’ “I’m sorry” – two little words that get little media presence these days. Didn’t your mother always insist you tell the truth? To own up to things you’ve done wrong? That if you don’t, the problem gets worse and worse! In 2016 GOP candidate Donald Trump and Olympic swimmer Ryan […]
The changing of the guard in Canterbury
We are slowly seeing the changing of the guard in Canterbury as a new generation of leaders emerges. It’s good for us to encourage a new perspective that challenges and, hopefully, enthuses us – merged with the wisdom that cany experience can bring. To this end we must develop and support our next […]
Public speaking – don’t let your nerves get the better of you
Sometimes it is painful to watch people speaking publicly. Their shyness, unpreparedness, or real difficulty is palpable when they’re called on to make a speech. A recent business event, at which there were multiple speakers, was a classic example. Out of at least a dozen speakers, there was arguably only one who was memorable for […]
The Catholic Diocese
Whatever your religious persuasion, the Catholic Diocese must be congratulated for the way it’s tackled the many heritage buildings in its portfolio, damaged by the earthquakes. The Diocese hopes that it will save all 13 heritage churches, plus the Cathedral of the Blessed Sacrament. What’s impressive is the process as much as the result. Rather […]
